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Some Instagram and Facebook users say Meta's AI moderation deleted their accounts; Meta says AI makes 13% fewer errors and finds 10% more violations than humans (New York Times)

New York Times:
Some Instagram and Facebook users say Meta's AI moderation deleted their accounts; Meta says AI makes 13% fewer errors and finds 10% more violations than humans  —  Users said the technology mistakenly deleted their accounts.  To resolve the issue, they still had to rely on A.I.



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